Premium plan issues

Reply

Premium plan issues

eleonorazanin
Visitor

 

Plan

Free

Country

Italy

Device

Wiko Harry 2

Operating System

Android 8.1.0

-----------------------------------------------

Good morning.
I payed for Premium for this month then I unsubscribed the same day, but I'm using the Free plan now! Why? Can you fix it, please? Thanks. I add the payment screenshot.

 

[snip - Community Moderator edit due to sensitive/private info]

Screenshot_20190921-134954.png
2 Replies

Re: Premium plan issues

hezorg
Rock Star 13
Rock Star 13

Hey, @eleonorazanin 
Welcome to Spotify Community and thanks for reaching out here!

Firstly, I recommend that you take a look at the following article:

Please, check all those tips and perhaps if anything doesn't work, let me know.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Premium plan issues

samm_gross
Visitor

Mi código marca error cuando lo escribí para tener premium un mes 

SUGGESTED POSTS