Premium problem. New spotify format.

[raymondthelesse]

What happen to the old spotify? Im very confuse to your new format. I cant f****** play songs that i want even though i purchase your premium. I want the old spotify format!

[Loxer]

Hi,

It is a reorganised Spotify UI which gives you the feel of a new UI.

You will just need some time to get used to it.

Unfortunately there is no way to get it back. However you can use the Desktop apps,

they are still the same.

Hope I was able to help it, if so mark it as a solution!

Cheers!

[raymondthelesse]

Oh ok... So how bout the premium problem? I mean, i registered premium for 1 week and i cant play and pick a song that i want. I tried to logout and re-install the app but nothing happen. Thanks.

[Loxer]

Hi, @raymondthelesse,

Hey, about that just try to contact them directly here:

http://support.spotify.com/contact-spotify-support/

They will help you for sure.

Cheers!

Edit: Try signing out and back in first. If that won't work complete the form above to contact Spotify.