Premium problem

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Premium problem

1s-80s9_avawe
Newbie

Hello, 

I made a payment for premium membership but my account still seems free. Please find the payment document in attachment.

My User name is: selin_idil1

What sould I do? 

Thanks in advance

Screenshot_20180614-014847.jpg
1 Reply

Re: Premium problem

Rock Star 6
Rock Star 6

Hey @1s-80s9_avawe

 

If you got a email from spotify with a receipt then your premium should be available to you. If you haven't gotten that yet then payment process is still going through. Usually it takes about 48 hours for the bank to process the transaction. 

 

Let me know how it goes!

Keanu_C

Keanu_CRock Star 6
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