Premium subscriber trying to get student discount

[leftbrain99]

I've been a premium subscriber and recently discovered the student rate available to me as a college student. I've followed all of the steps from the FAQ ckearly. Log out, go to student rate page, click Get Premium, enter existing username and password, but I never get to a student registration form, just my account info. I'm still getting billed at $9.99.

[MattSuda]

Sorry for the trouble! Spotify recently changed a few things with the subscription pages, and it's causing a glitch for some people.

I suggest you contact support so they can take a look at your account and help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.