Premium subscription cancellation

[alougdr]

Hello,
I currently have a problem. I have several Spotify accounts so one with which I took a premium subscription. The problem is that I would like to cancel this premium subscription but I do not know under which email address I registered, so I cannot log out… All I know is that I have been renamed “Alou” and that the last album listened to is that of Aya Nakamura.
Can you help me ?

[Billy-J · Accepted solution]

Hey @alougdr, thanks for reaching out to the Community!

Could you try finding your account following these steps? You can also search for Spotify in your email inboxes. 

Keep me posted. 

[alougdr]

Thanks for your answer! The problem is than I have no idea of what my email address is, I've tried all of mine and it's not working so I don't know what to do

[Billy-J]

Hey @alougdr,

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

[alougdr]

Yes I contacted them, I'll see

Thanks for your help

Have a nice day too ((:

[Billy-J]

Hey @alougdr,

You're welcome! Stay safe 🙂