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kvnbndvs
Sometimes a restart works 🙂
If you want to help me alot please leave me a kudo/like and mark it as solution it really motivates me and pushes me towards better chances to help people in need ❤️
I do this for the Community and because of the fun Much love ❤️
Hi Kvnbndvs!
What does it say when you head over to this link: https://www.spotify.com/dk/account/subscription/ (subscription page)
This makes it a bit easier to help solve your problem 🙂
I do this for the Community and because of the fun Much love ❤️
Are you sure your on the right account?
and have you tried a restart of either spotify or your pc?
I do this for the Community and because of the fun Much love ❤️
Same happened to me this weekend and I don't know what to do. I even have a payment receipt from the 21st of March in my account. What can I do?
Hi Roachelina!
I can onyl suggest that you try the same steps as i mentioned
1st check if you are on the right account (if using facebook login)
2nd try to restart your spotify and/or computer and see if it helps
Need more help? feel free to ask 🙂 did i get it wrong? Im here to do my best ❤️
If this helped please give it a Kudo and mark it as solution if the problem is solved
I do this for the Community and because of the fun Much love ❤️
kvnbndvs
Could you please try to check the mail used for the Spotify account and check if you have a receipt for this month? this will confirm whether or not u have premium? and then a second question have the money been taken from your bank account (the one for the spotify account) This will push us towards a solution im sure 🙂
I do this for the Community and because of the fun Much love ❤️
kvnbndvs
Sometimes a restart works 🙂
If you want to help me alot please leave me a kudo/like and mark it as solution it really motivates me and pushes me towards better chances to help people in need ❤️
I do this for the Community and because of the fun Much love ❤️
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…