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Premium subscription on family sharing

Premium subscription on family sharing

Hello,

I just upgraded to Spotify premium today. I connected with my mums phone on family sharing as we both have an iPhone and it is supposed to allow paid apps from her account become accessible to me too. I assumed that this would all count to the bill she already pays each month but she has been emailed to notify her that it is charging her separately for my account. Is this purchase made immediately or at the end of the month and is there any way I can stop it from charging her for it?
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1 Reply

Hey there!

You can let our accounts team know about this so they can take a look backstage. Just head over to https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares. Let us know how it goes.

Keep on dancing 🙂

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