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Premium won't upgrade but says I redeemed offer...

Premium won't upgrade but says I redeemed offer...

I upgraded to premium with the 30 day free trial. I have not been able to get the account to say premium on my phone app or online but when I try to sign up it says I already redeemed that offer.... What can I do so I can finally listen to music at my free will??!
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1 Reply

Hey there @bking-16!

 

You have to make sure that you're using the same login methods, so if you used Facebook you have to use Facebook. If you used usernamen and password, you have to use username and password. 



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