Not applicable
Hi! I just payed for a new premium Spotify. I Was automaticly logged in with the same username and password, But all of my music were gone. So i logged out and deleted det app and then i reinstalled it and logged in again. All my music were back but i now i only have "free", even thou i paid for premium.

What do i do?
1 Reply

Community Legend

Hello @user-removed , welcome to the Spotify Community!


It seems that your account was duplicated.

You should contact with Spotify Consumer Support filling this contact form.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉