Premium

[katelyons30]

Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version came up and I can't trace my premium one. Despite various attempts I still can't get it, help!!!!!

[MattSuda]

I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.