Premium

[2Olli]

I bought Spotify premium using an apple gift card while not connected to wifi. My apple gift card was charged and the subscription showed up under subscriptions and when I tried to buy it again it said I was already subscribed. However my account still shows up as free. Need help asap, I have logged out and did a clean reinstall.

[MattSuda]

Hey @2Olli

Since you have already tried logging in/out and reinstalling,

Go here and select "my premium is missing" and then follow the rest of the questions:

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

It will lead you to the contact form to contact support.