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I signed up for the student-discounted premium and my credit card got charged $5.45 but I did not get the premium package. I even went online to check my account and under "subscription" is says I am Spotify Free. I got charged for premium and did not receive it. What is going on?

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1 Reply

Hey there!

 

If the payment shows as pending on your bank statement, this could explain things.

 

Any questions, give us a shout. We're here to help.

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