Premium

[mlclayton92]

I signed up for the student-discounted premium and my credit card got charged $5.45 but I did not get the premium package. I even went online to check my account and under "subscription" is says I am Spotify Free. I got charged for premium and did not receive it. What is going on?

[Steph_B]

Hey there!

If the payment shows as pending on your bank statement, this could explain things.

Any questions, give us a shout. We're here to help.