Help Wizard

Step 1

NEXT STEP

Premium

Premium

I bought the special for 0,99€ for 3 month and cancel it directly to dont pay after the 3 month. But now my Premium disappeared. Is this my mistake or was this a bug or something like that? Thank you for every answer. 🙂

Reply
1 Reply

@TomLauke

 

Did you get an email receipt for your subscription purchase? In it, it shows your Spotify username:

 

Username/ID:        xxxxxxx

Logout, and be sure to use it to login to your account. It's the one with the Premium features.

 

You can login to the website to check the status of your subscription here:
 

 

and also check your receipts here:
 
 
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts