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Premium

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Premium

I paid for the premium on 29th of February. Now I am not able to use is throughout this month, because I ended premium. I have the right to use premium for 1 more month (March), because I paid on the 29 th of February?
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Marked as solution

Hey there @Jaleesha, welcome to the community!

 

That doesn't sound right. In your account page, does it show you are on Premium? If you cancelled, it should say the date your Premium will run out and your account will revert to the Free ad-based version.

 

Hope this helps!

K

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3 Replies
Marked as solution

Hey there @Jaleesha, welcome to the community!

 

That doesn't sound right. In your account page, does it show you are on Premium? If you cancelled, it should say the date your Premium will run out and your account will revert to the Free ad-based version.

 

Hope this helps!

K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

heey Kate! Sorry for my late reaction. I did not notice you replied to my message.

Thanks a lot, it helped me out!

No worries, glad to hear everything worked out!

Let us know if you have more questions 🙂

K
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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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