I bought 3 months subscription for 99c premium it says I'm on premium but I don't get any features what so ever my account is paid and ticked premium Spotify are slow in getting back to me any help please ive logged off and on and restarted app and phone no help
3 Replies

Hey @Martymk2


Did you get an email receipt from Spotify for your subscription purchase?

In it, it shows the Spotify username you paid for:


Username/ID:        xxxxxxx

Logout of the app, and be sure to use it, instead of your email address, to login to your account. It's the one with the Premium features.


Hope it helps. 🙂

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Hi I've tried this way it doesn't work I'm not happy at moment

Hello there

My premium is not working i made a payment yesterday early in the morning can you let me know when it should be working again?

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