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Premium

Premium

I had premium on my iPhone 6s and today I got the iPhone 8 and when I downloaded Spotify I put my email and logged in but it was a free account. I don’t remember what email or password I used for my premium account, how can I log back into my old account or unsubscribe so I’m not charged the fee for something I can’t access. 

Plan

Premium

Country

 

Device

(iPhone 😎

Operating System

(iOS 10)

 

My Question or Issue

 

Reply
1 Reply

Hi there!

It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.

 

Let me know how it goes!

Jose_MSpotify Star
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