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Premium

Premium

Plan

Premium

Country

Philippines

Device

iPhone 7 Plus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I am subscribed to Premium but my account doesn’t operate with Premium now. What happened? I can’t log in with my username as well. When I log in with my email, I can open Spotify but not on premium. 

Reply
1 Reply

Hi @abby_alisla!

It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.


Let me know how it goes!

Jose_MSpotify Star
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