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Prepaid code issues

Prepaid code issues

I just purchased a $10.00 prepaid 2 month spotify premium card from a local Kroger. I entered the code and it said I was good to go, but when I went to find a specific song it said "only premium members can do this action, but radio is always free". I'm just worried I didn't waste my money because I've heard good things about spotify. Can anyone help?
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1 Reply

Hey! Welcome to the community 🙂

 

First thing to do is to check your account has been upgraded to premium on your online overview.
If it has, I would suggest you have a read at and try the steps outlined in this post and hopefully they can get you up and running. 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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