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Hallo, gestern habe ich mir Spotify free installiert...leider hab ich es ausversehen geschafft mir den Testmonat vom Probe Abo zu holen. Ich musste keine Zahlungsmethode angeben. Gar nichts! Jetzt möchte ich es gerne kündigen und weiß nicht wie. In meine Abonnement steht das die Testphase am 27.04 abläuft aber es zu kündigen (wie bei anderen Nutzern) klappt nicht. Meine Frage läuft es dann automatisch ab und ich muss das Testabo selber kündigen ...?
Lieber Gruß
Hey @Yuliyatsyb
I've come across this issue before and it's the same across all browser. If you follow this link: https://www.spotify.com/us/account/cancel/pdf/
You'll be able to download and fill in the form (using adobe acrobat or print and scan) and email it to breakup@spotify.com who should act upon it wihtin 24 hours.
Hope this helped! (like and accept if it has :D)
Thanks,
Andy
Hey @Nina111283
The Spotify free premium trial cannot be cancelled, but don't worry it's free so you wont be charged unless you gave payment info.
If you gave payment info you can cancel your subscription by doing this:
Canceling your subscription reverts your account to the Free level.
Your subscription page now shows the date you will revert to our Free ad-based service.
Hi!
Do I have to do anything to cancel my test abo?
Or will it just expire, without changing into a proper premium one automatically?
Thx
Vanessa
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…