Problem Spotify Family

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Problem Spotify Family

Jurgen_Migneaux
Newbie

I've been a premium user for a long time and since two months I use spotify family.

Now I'm suddenly a free user!

I've got the receipt that my payment was done.

Can please find the cause of this problem?

1 Reply

Re: Problem Spotify Family

greggyf
Roadie

Hi there!

 

I would recommend directly messaging @SpotifyCares on Twitter with the issue or emailing the team so that they can put this issue right!

 

Hope it gets sorted soon 🙂

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