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Problem adding address

Problem adding address

Plan

Premium

Country

Philippines

Device

Vivo V15 pro

Operating System

Android Pie

 

My Question or IssueScreenshot_20190923_072839.jpg

Does anyone have a.solution for this problem?

Reply
3 Replies

Hey, @Jayper 
Welcome to Spotify Community and thanks for reaching out here!

Could you try to do it again using another browser on incognito mode? Keep me posted!

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Still the same problem, i even try changing it on my office laptop

Hey again, @Jayper 

Sorry for the delay... 

So, about your issue, could you share any other information that can help us to better understand your case? So, are you trying to update your address after receiving an email from Spotify Premium for Family (PFF)? Or you're trying to sign up for the PFF now? Well, any other piece of information that you can provide will be truly useful. But be sure you don't need to share any sensitive content or information.

 

Best Regards,

hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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