Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Problem changing e-mailaddress (in use/linked to FB)

Problem changing e-mailaddress (in use/linked to FB)

Hi all,

 

I have a problem with my Spotify account:

I'll try to briefly explain the situation:

 

My Spotify account is linked with FB Account.

FB Account previously linked with Email A, now changed to Email B.

My Spotify account has now Email A, I want to change to Email B, cannot, because Email B in use. Try to login, without Facebook, with Email B,cannot, Email B is linked with Facebook account.

 

Does anyone know how to solve this? I have been thinking about disconnecting Facebook from my Account, but if I can't get access somehow, I won't be able to receive any mail to restore my account, because my old Email A doesn't exist anymore but is still linked as e-mailaddress to my account.

 

Thanks in advance 🙂

Reply
2 Replies

Never mind, the problem is already solved by Spotify support 🙂
Expected them to reply on my Email A, but they were so smart to reply to my Email B 🙂

Topic can be closed.

I have the same problem, that is getting my old email-address changed to the new one. It´s linked to the FB profile and I´m told to go in and make the change there. But, I don´t know how to do it. Don´t understand that page. Help ! 

Suggested posts