Help Wizard

Step 1


Problem finding my premium account

Problem finding my premium account

I have an account that is in Spotify Free and another one that I linked with my facebook and had the student discount, however, I accidentally linked the spotify free account with my facebook account so now if I log in using facebook I see the free account and I don't know how to log in to the premium caccount
1 Reply

Hey @Isabellav and welcome to the Community!


This isn't too hard to sort at all, but we do need to get you with the right people to get it done quickly. 


I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

If this solved your issue - Mark it as a solution!
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