Spotify Community

user-removed · ‎2018-04-06

Im unable to log into my account through my spotify mobile app..but im able to log into my account through chrome ..It is showing tht the password and username or email do not match bt same password and email are crct when im trying to log in through chrome...

Robert_W · ‎2018-04-06

Hi @user-removed,

Thanks for reaching out, and welcome to the Community!

I’m sorry to hear you're having trouble. I recommend checking out the ”Problems logging in” support article for more info.

This should help clear things up!

Robert_WRock Star 11

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Spotify Community

Problem in logging into spotify mobile app

Problem in logging into spotify mobile app

Suggested posts

Let's introduce ourselves!