Help Wizard

Step 1


Problem paying with credit card

Problem paying with credit card



Im trying to upgrade to family account, but when I enter my information I got a message telling me something like "it seems like your card is having a bad day, try again later!" (its in spanish so im not sure what people in the US get, but, you got the idea).


This has happened with three different cards of two different banks. My sister couldn't either. Is this a problem from the country or something?

1 Reply

Sorry for the inconvenience 😞 Please contact Spotify support using Facebook, Twitter or contact form.
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Have a great day!

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