Problem with NUS Extra 50% discount

[guyrichardson]

Hi,

When trying to apply the discount for nus extra it keeps trying to charge me full rate and that "premium misses you" any advice please as I can't get the discount ?

Thanks

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.