Problem with Premium Subscription using PayPal

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Problem with Premium Subscription using PayPal

yinazores
Newbie

Hi!

 

I need help with my subscription. I'm having some problems getting Spotify Premium using PayPal. Whenever I confirm my payment on the PayPal page, I am just being redirected to Spotify's Get Premium page.

 

Thanks!

5 Replies

Ox1
Roadie

Hello!
Please try clearing your browser cookies and cache and try a different browser.
Tell me if it worked, please 😉 Have a great day!

marcelknuepfer
Casual Listener

I have the same problem. Even with other browsers, different devices an cleared cache and cookies.

Ox1
Roadie

Hello!
Sorry for the inconvenience 😞 Please contact Spotify support using their Twitter or contact form.
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Have a great day!

marcelknuepfer
Casual Listener

I'm talking to spotify support for five days now, they don't even understand my problem. They are always talking senseless things like retrying on another pc or use a credit card. But nothing helps.

Ox1
Roadie

Unfortunately, there isn't any other option than just continue to try their help.

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