Problem with Xuobbuhr

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Problem with Xuobbuhr

thinwhiteduke
Casual Listener

Plan

Premium

Country

Poland

Device

(Samsung Galaxy 6, PC)

Operating System

(Android, Windows 10,etc.)

 

My Question or Issue

So basically I have the same problem as this user: https://community.spotify.com/t5/Accounts/Security-breach-someone-is-using-spotify-accounts-to-bot/t...
Randomly on my account someone is listeting to this Xuobbuhr band. I can see it both on my mobile phone and PC. I changed my password. How can I solve this?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution! 1 person liked this

Re: Problem with Xuobbuhr

oburger04
Roadie

Hey Xuobubuhr!

In the case that your account has been hacked and is currently being used, try to do this:

 

  1. Open Spotify.com on the computer.
  2. Sign in under profile.
  3. Select account.
  4. Scroll down to the bottom of the page and select sign out everywhere.

I hope this helps you! Please let me know if it doesn't!

3 Replies

Re: Problem with Xuobbuhr

Rock Star 24
Rock Star 24

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution! 1 person liked this

Re: Problem with Xuobbuhr

oburger04
Roadie

Hey Xuobubuhr!

In the case that your account has been hacked and is currently being used, try to do this:

 

  1. Open Spotify.com on the computer.
  2. Sign in under profile.
  3. Select account.
  4. Scroll down to the bottom of the page and select sign out everywhere.

I hope this helps you! Please let me know if it doesn't!

Re: Problem with Xuobbuhr

thinwhiteduke
Casual Listener

@oburger04

It helps, atm it seems that everything is fine. Thanks a lot!

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