Problem with a Sonos sound system

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Problem with a Sonos sound system

Jeanbaleyun
Casual Listener

Hi people, i got a quit annoying problem.

I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my discoveries. I tried to reset all the devices i was logged in, but nothing changes, please help me ! Those people are quit dumb in info (and technology) i already asked them but they don't know how to do it, and they're sure to use their own account. My weekly discover, and others mix are almost nothing i listen to, and i'm tired to pay for services i can't enjoy , do i have to create a all new account ?  

Plan

Premium

Country

 

Device

Hp Pavillon 15, Asus Zenfone

Operating

 Win 10

 

My Question or Issue

How can i kick a sonos user from listenning to my account ? 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Problem with a Sonos sound system

Joeythesquid
Newbie

Heya!

How's it going Jeanbaleyun?

If you go to your account overview, you will see devices (offline devices) as one of the category menus. If you remove or unsynch that Sonos device your trouble should be resolved. You can use this menu to sign out of all devices. You will need to sign in/resynch any device you remove before you can use it to listen again!

Hope this helps!

Joey S.

2 Replies
Solution!

Re: Problem with a Sonos sound system

Joeythesquid
Newbie

Heya!

How's it going Jeanbaleyun?

If you go to your account overview, you will see devices (offline devices) as one of the category menus. If you remove or unsynch that Sonos device your trouble should be resolved. You can use this menu to sign out of all devices. You will need to sign in/resynch any device you remove before you can use it to listen again!

Hope this helps!

Joey S.

Re: Problem with a Sonos sound system

Jeanbaleyun
Casual Listener
  • Yey, thanks a lot, it worked, even for more efficiency I deleted Sonos in the App menu. U definitely make me found daway. I might have a new question about my weekly discovers, is there any way to reset it ? I would like to have music I listen to in it, if u don't thanks anyway, I'll open another topic. 
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