Problem with my Facebook account which is connected to two profiles

[Sonulienocka]

Plan

Free and Premium

Country

 Slovakia

Device

PC and iPhone

Operating System

iOS 10 and Windows 10

My Question or Issue

 Hello,

I created a small mess with my accounts. 

Some time ago I started with Spotify (connected the Facebook account) And then because of adds I stopped. Then we created a family plan and created another account with my email address.

I wanted to delete my old one but my registration email from the facebook doesn't exist anymore and I can confirm the cancelation.

I would not care but with two accounts and facebook account on both of them, I can't find friends on my new account.

I searched here but I didn't find a solution so sorry for the interruption but please can you help me? 🙂

Thanks a lot ♥

[Bean--]

I had a similiar problem. I created a spotify account with my facebook account, but i then deleted my facebook account.

There is a step by step page https://support.spotify.com/us/account_payment_help/account_help/i-want-to-use-spotify-without-faceb...

Or you can contact spotify support and they helped me delete my old account and helped me remake a new one, they will also help me transfer over my playlist which is very nice of them.

https://support.spotify.com/us/account_payment_help/account_help/

Hope this helps

[Sonulienocka]

Thanks,  I found all of these before but my problem is that I don't have an email from my FB anymore. It doesn't exist at all so I can't confirm that I want to delete my old account. I don't have there anything it's just an account 😕

[Bean-- · Accepted solution]

you can try remaking the email with the same email adress. The only other suggestion i have is to email spotify directly [snip - Community Moderator edit], maybe they can delete it providing the proper information. 

[Peter]

Hey @Sonulienocka @Bean--,

Thanks for reaching out to us about this, and sorry for the late reply!

If you're not able to find your old Facebook-created Spotify account, we suggest you follow the guide in this support article. It should have all the information you need 🙂

Hope that helps! If you need any further help, we'll be right here.

[Sonulienocka]

Thanks I finally found where I should contact themand the guy was amazing :)he helped mereally fast:)

[Peter]

Hey @Sonulienocka.

Glad to hear it! Let us know if there's anything else.

Stay awesome 🙂

spotify:track:32dnKMni3I3gwUbWp4mi45