Problem with premium student subscription

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Problem with premium student subscription

Bera2
Newbie

 

My Question or Issue

 I have a premium student subscription and the last renew didn't go through because i now have a new credit card, and the last one (to wich my account was linked) is empty.
So i receved the notice of failed payment and i procedeed to put the new payment information in to the account.
But as i did that i was charged 9.99 without the student discount and i had to ask again for it.

There where no signs of changes in the type of subscription while i was putting the new informations, so i don't understand why i was charged the full price.



 

1 Reply
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Re: Problem with premium student subscription

Rock Star 24
Rock Star 24

Hey @Bera2,

 

It sounds like your payment method expired just around the same time you had to renew your Premium for Students subscription. You can verify yourself again at https://www.spotify.com/student/.


Hope this helps!

MaximRock Star 24
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