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Problema con factura

Problema con factura

Hice una compra de 4 tarjetas Spotify de 100 pesos mexicanos cada una, lo que pasa es que necesito una factura de mi compra. El lugar donde hice la compra es OXXO, que al parecer solamente es un tercero en el proceso de venta y distribución de las tarjetas, y me dijeron que no podían ellos darme factura de las tarjetas. ¿Qué puedo hacer?

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1 Reply

Hey! Sorry for the English reply! 

 

The support team might be able to work something out for you. You can get in touch with them directly using the online contact form.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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