Problemas de pago

[Brahiam]

Realice el pago por una plataforma y no fue el monto total y no tengo plan premium ni el dinero

[Vasil]

Hey @Brahiam,

Thanks for reaching out 🙂 
Hope you don't mind us replying in English.

In case you've tried making a direct payment to Spotify with insufficient funds, the money would not be deducted.
If you've used a different payment provider though, it might be a good idea to check with them directly on the status of your payment.

My guess is that, since you don't have any Premium features enabled, the payment has not gone through on their end as well and will be returning to you shortly (unless it hasn't already). Just in case though - if you're using an additional service to make the payment - do check the status of your payment with them.

Tip: Note that for any transaction involving a debit or credit card, you can also reach out to your bank for additional information regarding these.

Hope this helps! Keep us posted 🙌🏼