Problemas no Pagamento.

[Figueiredo1210]

Realizei o pagamento no dia 17/07/2017, ou seja na segunda. O dia do pagamento já apareceu errado, pois apareceu como realizado no dia 20/07/2017, que é amanhã (claramente quem vos fala não é um enviado do futuro ok). Até agora o pagamento não caiu e até e-mail já me foi enviado dizendo para eu não esquecer de pagar o boleto.Gostaria de uma resolução, pois sou dono de academia e o Spotify me ajuda bastante.

[Julian]

Hey @Figueiredo1210, welcome to the Spotify Community!

We hope you don't mind that we reply in English. If you want, you can get Portuguese support via email with this contact form. You can also find us on Facebook or Twitter.

Also, keep in mind that payments made through Boleto can take up to 5 business days to complete. Now, remember that Spotify is only for personal use. You can find more info about his here.

Let us know if you're not able to use Premium after the 5 business day since the date of the payment. We'll be here if you need us.

[LaysaR]

Paguei o spotify no dia 01/08/2021 e ainda não liberou, tive que pagar 2 vezes. quero meu reembolso de um dos valores 

[MafeG]

Hi @LaysaR,

Thanks for reaching out about this in the Community!

Hope you don't mind this reply in English as it is the official language in our Community. If you've paid two times and still have issues with your subscription, we suggest you contact our folks from Customer Support through this contact form.

They will be able to take a look at your account and the payments you made.

Hope this helps!