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Problems changing country

Problems changing country

Hello,

 

I'm having some issues with my account country.

I'm from Brazil and my wife pays the spotify family for my account. I traveled to Ireland and I received a message that I could only use spotify (free) for 14 days when abroad. I thought that was werid and changed my country to Ireland to see if that would work. Now I discovered that she forgot to pay for spotify, (but she paid again 1 day later) and I can't change my country back to Brazil to be part of the family pack again. The only option that shows now in my profile is Ireland.

 

Is there a way to reverse this?

Reply
1 Reply

Hey @guztaluz,

 

You'll have to wait until you're back in Brazil, there you'll be able to update your account's country setting to Brazil.

 

Hope this helps!

MaximSpotify Star
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