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Problems going back to free after free trial.

Problems going back to free after free trial.

Hi,

 

I wonder if anyone can help.

 

I tried a two day trial which has expired. I want to go back to freebut the toolbar on the Spotify programme says Premium. My account says free. How fdo I do this please?

 

Thanks.

 

Mr FTM.

Reply
6 Replies

 'for everyone -everywhere' 

 

Me too.

HTC phone

 

Had 48hours free trial early Feb 2014. 

Now you offer completely free 'for everyone -everywhere' -but message says "...you'll need Spotify Premium!"

 

Can you reset it so I can start agin please??

Thanks

 

btw I can listen ok on PC.

@darrenescott-gb - What type of HTC phone is it? Spotify free on mobile devices requires android 2.3 or above and an up to date Spotify application (and excludes Windows Phone devices). 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks for quick reply.

 

Android 2.2! 

Shame it doesn't mention that in all the ads!!! Can I tell the promo people they've made me very excited > frustrated > SAD!!!!! ??

 

btw - ? this is a different system from just a few days ago when it played fine for the 48hour trial :(( ?

0.6.5.183

You get a free 48 hour full premium trial the first time you login on any mobile device. 

 

Sorry to be the bearer of bad news! 😞

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Sigh.

So it isn't a technical issue of the the phone not being 2.3.

 

It feels a shame they've made that decision.

It is, the Spotify application version which has the free mobile support in it came out after Spotify discontinued support for android 2.2 (which I would assume was for some technical reason). 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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