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Problems in paying my familly plan

Problems in paying my familly plan

I lost my premium familly account 'couse spotify says it is not being paid, however every month the charge goes to my creditcard and then it gets exturnerd. Could you explain why, or if I should check with my credit card company?

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Hi @carolsmarques,


Before you try again to sign up, please check out this web page. After that, try again to grab the Premium for Family.

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