Problems paying for Premium Upgrade

[Kellyarlo92]

When I try to upgrade to Premium, Spotify will accept all of my credit card details except for the valid month.  It then asks me 'in red text', to add the month, which I try continuously to do, however, it gives me the choice of the month  only once, but I cannot type it in.  Then after that, it won't give me the month option in the drop box at all!

I tried going into subscription to chance my credit card details, but Spotify only shows me a box which advises me to change to Premium as  I am currently on Spotify Free!

There is no option  to given to me to change my card details.

Very frustrating!!

[user-removed]

Hey @Kellyarlo92, welcome to the Spotify Community!

If you're still having problems to subscribe, make sure that your payment method meets these requirements.

Also, you can try signing up again using an incognito window to see if it helps.

Let us know how it goes 🙂 

[TrulyGordin]

Maybe it is a problem with your browser, problems like these for me usually have to do with my brower. I would restart my computer and try again. You may also be putting it in wrong and not notice it.