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Problems using Spotify Premium in Iphone

Problems using Spotify Premium in Iphone

Hello!

I have Spotify Premium and both me and my husband have used Spotify in our Smartphones, but all of a sudden it doesn´t work logging in to Spotify on our phones. I seem to have lost the password and the only way to log in is through Facebook, but we would like to log in without using Facebook. Is there anyway we could reset the password and log in without Facebook?

 

My mail is [snip -email] and this was the mail I used when I registered.

 

Many thanks,

 

Best regards,

 

Maria Plaza Waldén 

Reply
28 Replies

Strange, two things to check:
- Do you have at least 1GB of free space remaining on your device?
- Have you synced 3,333 tracks already which is the maximum allowed per device?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I'm having a similar problem as top of page. I got free premium with a phone upgrade, don't think it worked so started paying for premium. The money's going out but I can't listen offline?

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Hi, I have Spotify premium. I was listening to it and clicked something & now it shows that I no longer have premium. I think I have two accounts as well. The FB one will let me log in but the other one won't & it won't accept the password.

Plz help 😞
Brenda Buttrey

Hi. I have pre. Acc. Last day was working perfect but today when i am playing music it is stopping suddenly in every 10 seconds. Unless i click the play button music isn't start again. Checked connection, removed and downloaded again the program. What should i do?

Up

Hi. I have pre. Acc. Last day was working perfect but today when i am playing music it is stopping suddenly in every 10 seconds. Unless i click the play button music isn't start again. Checked connection, removed and downloaded again the program. What should i do?

Pls help. Can not listen music

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