Problems witch accont - The Spotify Community

Problems witch accont

The family accont, wasen't renovade. problems witch credit card. but he is ok. The spotify is asking to update my data

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1 Reply

Hey, @wilsonlj
Welcome to Spotify Community and thanks for reaching out here!

Just to clarifying, you're in trouble with your payment method to pay for your Family subscription, right?

So, if that's what is happening, I suggest that you take a look at this following article that can help you with it:

Payment Troubleshooting

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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