Problems with Facebook created account

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Problems with Facebook created account

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Plan

Premium Family

Country

USA

Device

Win10 Application

Operating System

Windows 10

 

My spotify account was created through my facebook account.  However, my profile name is just number with no pictures.  I have no way to change the profile name.

In addition, when i try to "Find Friends", it makes me log into facebook and then I get an error: Sorry we couldn't load friends to follow.

I have refreshed my facebook connection, but that does not solve the issues.

 

 

 

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1 ACCEPTED SOLUTION

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Solution!

Re: Problems with Facebook created account

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I solved this using the following steps:

1)  Go to Privacy Settings in my account page.
2) Toggle the "Facebook Data" form's "Process my Facebook Data" toggle to off.

3) Log out and log on to Spotify application
4) Toggle the "Process my Facebook Data" to on.

5) Log out and log on to the Spotify application.

 

Now my profile looks good and I can find friends.

View solution in original post

1 Reply
Highlighted
Solution!

Re: Problems with Facebook created account

Casual Listener

I solved this using the following steps:

1)  Go to Privacy Settings in my account page.
2) Toggle the "Facebook Data" form's "Process my Facebook Data" toggle to off.

3) Log out and log on to Spotify application
4) Toggle the "Process my Facebook Data" to on.

5) Log out and log on to the Spotify application.

 

Now my profile looks good and I can find friends.

View solution in original post

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