We have a family Premium account but my son can't access the premium account on his ipad. He's signed into Spotify but the account type is 'free' and there is a message saying 'Spotify Premium can't be purchased in this app'. Can someone please help?
Hello, Thank you for your reply. Unfortunately the problem is neither exactly. We have a Spotify premium account. My son has a user id and password to sign in but when he does so on his iPad he only gets the free non premium version of Spotify. Best wishes,