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Plan: Family Plan
Country: US
Device: iPhone 6s Plus
Operating System: iOS 13
My Question or Issue:
Hello Spotify, I’ve recently recovered some playlists which I deleted a while ago and they have been restored but they don’t appear on the home screen sections “My Playlists” or “Recently Played.” Sometimes it displays my restored playlists on the Recently Played section of the home menu but within a second they load strangely and disappear. (This occurs on all of my devices) My restored playlists also have trouble loading whenever I open the app. Is this a bug?
If anyone knows anything about this subject please feel free to let me know, it would be a big help, thanks!
Hello, thanks for reaching out.
I have in fact kept my Spotify app up to date on each of my devices. I also restored my playlists within a week of deleting them. Not sure why this is occurring.
Hello, so I took your advice and reinstalled Spotify on each device but this problem still continues.
I’ve tried many methods to get my playlists to act normally again but no luck. I’m hoping this issue is fixed by Spotify soon.
Thanks for your insights!
Hi there. For this continual issue, you will need to contact Customer Service at *Snipped - Star Edit* and they should answer and fix your problems. Have a wonderful day!
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