Problems with changing credit card data

[aniolguin]

Hello,

I'm having problems changing the data of the credit card.

Credit cards to record a few months ago I canceled it, so I want to update the data in the new credit card. But spotify does not give me the option. I understand it must be done in the subscription page, but I do not have spotify premium and can not go to this page.

Greetings from chile

[MattSuda]

I suggest you contact support so they can take a look at your account and help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.