Problems with login

Problems with login

I can't change my password as the email on the account doesn't work, I can't change my settings because spotify has changed my password, I'm paying for premium but I'm unhappy that I can't use it on my phone also. Can someone please help because I enjoy using your services and I don't want to have to cancel my direct debit.

1 Reply

Hi beatzjeee- Spotify definitely hasn't changed your password on our end, but we can certainly help you sort this out. 


If you could post an email address here I can drop you a quick note (not to worry we can delete your address ASAP). Or you can fill out our contact form and post your case number here so I can get back to you. 



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