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Problems with my debt card being charged

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Problems with my debt card being charged

So yesterday I tried to to purchase spotify premium using the student discount for my Facebook linked profile. I did everything but when I tried to confirm the purchase it said for me to contact the support team. I thought nothing of it and decided I'd try again later. Well this morning when I woke up I checked my bank account and it said I was charged 5.40 twice for spotify premium but it doesn't say I have premium on my account. I just want a refund and an explaination on what happened.
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Please contact customer support.

 

https://www.spotify.com/lv/about-us/contact/contact-spotify-anonymous/
or Twitter @SpotifyCares

If support replies you to check community for a solution or if you recieved your case number, please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.

Support usually replies within 24-48 hours.

If my post helped you to fix your problem, please press "Accept as Solution" button.

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Marked as solution

Please contact customer support.

 

https://www.spotify.com/lv/about-us/contact/contact-spotify-anonymous/
or Twitter @SpotifyCares

If support replies you to check community for a solution or if you recieved your case number, please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.

Support usually replies within 24-48 hours.

If my post helped you to fix your problem, please press "Accept as Solution" button.

Now I can't log into my facebook linked account. This is just irritating.

Support should resolve this problem for you.

 

If my post helped you to fix your problem, please press "Accept as Solution" button.

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