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Problems with sharing my activity with my friends

Problems with sharing my activity with my friends

Plan

Premium

Country

 Portugal

Device

Huawei

Operating System

Android 

 

My Question or Issue

 Hi.

A few weeks ago my activity, friends activity, stayed in the same music for 7 days.

At this time, even using spotify daily, for my friends appears that I have no activity. what should I do?

 

Ps: I'm not in a private session and I have facebook connected.

 

Tiago

Reply
3 Replies

Hi @TiagoMacedo, thanks for writing.

 

Currenctly the Spotify staff is investigating this. They’re aware of two seperate issues that you’re reporting about the feature:

 

  • The Friend Feed not updating
  • The Friend Feed missing on Desktop

Please keep checking your devices for updates and keep updating the app when prompted to do so. 

 

I also suggest you to click +VOTE at the thread bellow:

 

https://community.spotify.com/t5/Ongoing-Issues/Friend-Feed-not-updating-correctly/idi-p/4409453/pag...

 

Hope this helps!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yes! My Friend Feed It's slowl and My Feed does not appear to my friends.

Yes my app is up to date. I already uninstalled and reinstalled.

I see. I can only you to wait, for now.

 

There's also the thread bellow in which other users are sharing their related issues - you can find some useful information there.

 

https://community.spotify.com/t5/Desktop-Windows/friend-activity-not-updating/td-p/4480459

 

Other than that, you can get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

 

There are a few ways to contact them. One is filling out the online contact form.

 

Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.

 

You can also use the Facebook support. Shoot them a message here: Spotify Cares.

 

When you message them, inform all the e-mail addresses on the plan.

 

Hope this is more helpful!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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