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Plan
Premium
Country
Portugal
Device
Huawei
Operating System
Android
My Question or Issue
Hi.
A few weeks ago my activity, friends activity, stayed in the same music for 7 days.
At this time, even using spotify daily, for my friends appears that I have no activity. what should I do?
Ps: I'm not in a private session and I have facebook connected.
Tiago
Hi @TiagoMacedo, thanks for writing.
Currenctly the Spotify staff is investigating this. They’re aware of two seperate issues that you’re reporting about the feature:
Please keep checking your devices for updates and keep updating the app when prompted to do so.
I also suggest you to click +VOTE at the thread bellow:
Hope this helps!
Yes! My Friend Feed It's slowl and My Feed does not appear to my friends.
Yes my app is up to date. I already uninstalled and reinstalled.
I see. I can only you to wait, for now.
There's also the thread bellow in which other users are sharing their related issues - you can find some useful information there.
https://community.spotify.com/t5/Desktop-Windows/friend-activity-not-updating/td-p/4480459
Other than that, you can get in touch with the Spotify Cares staff - They'll be happy to help you further with this.
There are a few ways to contact them. One is filling out the online contact form.
Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.
You can also use the Facebook support. Shoot them a message here: Spotify Cares.
When you message them, inform all the e-mail addresses on the plan.
Hope this is more helpful!