Problems with sharing my activity with my friends

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Problems with sharing my activity with my friends

TiagoMacedo
Casual Listener

Plan

Premium

Country

 Portugal

Device

Huawei

Operating System

Android 

 

My Question or Issue

 Hi.

A few weeks ago my activity, friends activity, stayed in the same music for 7 days.

At this time, even using spotify daily, for my friends appears that I have no activity. what should I do?

 

Ps: I'm not in a private session and I have facebook connected.

 

Tiago

3 Replies
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Re: Problems with sharing my activity with my friends

Rock Star 21
Rock Star 21

Hi @TiagoMacedo, thanks for writing.

 

Currenctly the Spotify staff is investigating this. They’re aware of two seperate issues that you’re reporting about the feature:

 

  • The Friend Feed not updating
  • The Friend Feed missing on Desktop

Please keep checking your devices for updates and keep updating the app when prompted to do so. 

 

I also suggest you to click +VOTE at the thread bellow:

 

https://community.spotify.com/t5/Ongoing-Issues/Friend-Feed-not-updating-correctly/idi-p/4409453/pag...

 

Hope this helps!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Problems with sharing my activity with my friends

TiagoMacedo
Casual Listener

Yes! My Friend Feed It's slowl and My Feed does not appear to my friends.

Yes my app is up to date. I already uninstalled and reinstalled.

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Re: Problems with sharing my activity with my friends

Rock Star 21
Rock Star 21

I see. I can only you to wait, for now.

 

There's also the thread bellow in which other users are sharing their related issues - you can find some useful information there.

 

https://community.spotify.com/t5/Desktop-Windows/friend-activity-not-updating/td-p/4480459

 

Other than that, you can get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

 

There are a few ways to contact them. One is filling out the online contact form.

 

Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.

 

You can also use the Facebook support. Shoot them a message here: Spotify Cares.

 

When you message them, inform all the e-mail addresses on the plan.

 

Hope this is more helpful!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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