Problems with sharing my activity with my friends

[TiagoMacedo]

Plan

Premium

Country

 Portugal

Device

Huawei

Operating System

Android 

My Question or Issue

 Hi.

A few weeks ago my activity, friends activity, stayed in the same music for 7 days.

At this time, even using spotify daily, for my friends appears that I have no activity. what should I do?

Ps: I'm not in a private session and I have facebook connected.

Tiago

[Bittencourt]

Hi @TiagoMacedo, thanks for writing.

Currenctly the Spotify staff is investigating this. They’re aware of two seperate issues that you’re reporting about the feature:

• The Friend Feed not updating
• The Friend Feed missing on Desktop

Please keep checking your devices for updates and keep updating the app when prompted to do so. 

I also suggest you to click +VOTE at the thread bellow:

https://community.spotify.com/t5/Ongoing-Issues/Friend-Feed-not-updating-correctly/idi-p/4409453/pag...

Hope this helps!

[TiagoMacedo]

Yes! My Friend Feed It's slowl and My Feed does not appear to my friends.

Yes my app is up to date. I already uninstalled and reinstalled.

[Bittencourt]

I see. I can only you to wait, for now.

There's also the thread bellow in which other users are sharing their related issues - you can find some useful information there.

https://community.spotify.com/t5/Desktop-Windows/friend-activity-not-updating/td-p/4480459

Other than that, you can get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

There are a few ways to contact them. One is filling out the online contact form.

Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.

You can also use the Facebook support. Shoot them a message here: Spotify Cares.

When you message them, inform all the e-mail addresses on the plan.

Hope this is more helpful!