Help Wizard

Step 1


Profil can´t be found

Profil can´t be found

Hey 🙂

since a few days its not possible for my friends to search my profile

(Spotify - search - UserName)

Also other users can´t be found by searching them by name


Tried with iOS and on Win-PC


Anyone got an idea ???


3 Replies

Hey there @NicoDance,

thanks for posting !


Can you please provide your username here ?

In addition, please mention the device you're using and the type of subscription.


Thanks 😃

Hey 🙂
thx for your replay


my username is




I use spotify on my iPhone and my android-tablett and on my Win10-PC

Hey @NicoDance.


Thanks for getting back to us, and apologies for the late reply!


Could you try searching for that username again, but this time using the format suggested in this thread?


Let us know how it goes! We'll be here if you still need help with this.

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