Profile deleted

[queensway31]

I've connected two spotify profiles (mine, premium) and my blog's profile to the same facebook profile (cause I thought I could...) When I switched from the blog's profile on Spotify to my own personal profile on Spotify, it said I was new and everything in my account was deleted (playlists, friends etc) Even my premium category. I'd like to know how I can solve this, especially the category problem since I don't want to pay premium doubled 🙂

Thanks in advance

[Peter__]

Does your premium profile have a Spotify username or was it created using Facebook?

[queensway31]

Buff...I can't remember. I think it was already connected to facebook but I was free,

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@Peter wrote:
Does your premium profile have a Spotify username or was it created using Facebook?

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and then I became Premium...

[Peter__]

Not to worry, if you could get in touch with the support team directly using the online contact form and include your email address they should be able to track down your accounts for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[queensway31]

Thanks so much for your help, email on its way to the help team :))